Screen orders as they arrive in Shopify.
RuleNorth checks billing and shipping names, companies, and addresses against restricted-party lists. Open the result from your order and review anything that needs attention.
Canvas travel pouch1 item · Mara Ellis
No match found
The order details have been screened.
- Name
- Mara Ellis
- Destination
- Halifax, Canada
New orders get checked automatically.
Screening begins after checkout. Your customer places an order through your usual Shopify checkout.
See what’s includedThe order arrives.
RuleNorth picks up the billing and shipping details used for screening.
The details are checked.
Names, companies, and addresses are compared with the records in the screening sources.
The result appears in Shopify.
When no match is found, the result stays with the order. Your team carries on with its usual fulfillment checks.
No match found
Give an order a closer look when it needs one.
Open the screening details from your Shopify order. Compare the possible matches, then record one decision for the order with your reason.
Try an order review.
Explore this example order and see how your team can make a decision.
- Open the match
- Compare the details
- Keep the decision
Order #1043
UnfulfilledPossible name match
A similar company name appears in the screening results.
Merchant decision
The screening result stays connected to this order.
Review the possible match
Compare the order with the matching record before choosing a decision.
Order details
- Company
- Cedar Vale Trading
- Destination
- Halifax, Canada
Example source record
- Company
- Cedar Vale Exports
- Location
- Ottawa, Canada
Similar company names prompted this review. Names and locations are part of the evidence your team considers.
What would you record?
Decision recorded.
Your team’s decision stays with the screening result, ready to revisit from the order.
- Order
- #1043
- Status
- Completed
- Screening result
- Possible name match
- Merchant decision
- Fulfillment
- Unfulfilled
Your team handles any hold, cancellation, or shipment in Shopify. Recording a screening decision keeps your review on file.
How matching worksKnow what each result means.
The screening status tells you where the check stands. Shopify keeps track of fulfillment separately.
- No match found
- Screening completed without a potential match under your settings. Continue with your usual order checks and fulfillment.
- Requires review
- A possible match or incomplete identity details need your attention. Open the evidence before deciding how to handle the order.
- Completed
- Your team recorded Proceed or Do not proceed. The decision and its reason stay with the screening record.
- Pending
- A current screening result is still needed. Check the screening details for progress or guidance if a check could not finish.
Screening helps inform your decision. Applicable restrictions can also depend on the goods, end use, and other transaction details. Read the product scope.
Keep up when order details change.
A change to a billing or shipping name, company, or address prompts another check. The latest result returns to Shopify, while earlier evidence and decisions stay connected to the order.
If the updated details need review, your team sees a new request to review that order.
- Original delivery
Portland, Oregon
Earlier screening kept - Updated delivery
Salem, Oregon
No match found
Set up screening for your store.
Install RuleNorth in Shopify, then choose your screening preferences. You can return to Settings as your needs change.
Get help with setupConnect your Shopify store.
Review the app’s requested permissions during installation. RuleNorth uses the order details needed for screening.
How your information is handledChoose your name matching.
Start with Standard, or choose Broad or Narrow matching. Broad can bring more variations into review; Narrow can miss variations. Changes apply to future checks.
Choose your notifications.
Set an email address for review requests and screening problems. Notifications link back to the order in Shopify.
Put screening into your order flow.
Keep order checks, review decisions, and the next step together in Shopify.